Knowledge Mapping

General Power Of Attorney Form - Knowledge Mapping

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This module focuses on the basics of Knowledge Mapping, its importance, principles, and methodologies.

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General Power Of Attorney Form

Key Questions

What is K-map? What does the K-map show, and what do we map? Why is K-mapping so important? What are some of the key principles, methodologies, and questions for K-mapping? How do we generate K-map?

Background

Each of the past centuries has been dominated by singular technology. The eighteenth century was the time of the great mechanical systems along the commercial Revolution. The nineteenth century was the age of steam engine. After these, the key technology has been facts gathering, processing and distribution. Among other developments, the facility of world wide telephone networks, the invention of radio and television, the birth and unprecedented growth of the computer manufactures and the launching of communication satellites are significant. Now people started to think that only facts is not enough, what matters is Knowledge. So there has been seen shift from facts to Knowledge.

A bit of facts without context and interpretation is data such as numbers, symbols.

Information is a set of data with context and interpretation. facts is the basis for knowledge.

Knowledge is a set of data and information, to which is added master plan and experience, to supervene in a significant asset which can be used or applied to aid decision making. Knowledge may be explicit and/or tacit, private and/or collective.

The term -Knowledge Mapping- seems to be relatively new, but it is not. We have been practising this in our everyday life, just what we are not doing is - we are not documenting it, and we are not doing it in a systematic way. Knowledge Mapping is all about keeping a description of facts and knowledge you need such as where you can get it from, who holds it, whose expertise is it, and so on. Say, you need to find something at your home or in your room, you can find it in no time because you have roughly all the information/knowledge about -what is where- and -who knows what- at your home. It is a sort of map set in your mind about your home. But, to set such a map about your organisation and organisational knowledge in your mind is roughly impossible. This is where K-map becomes handy and shows details of every bit of knowledge that exists within the organisation along with location, quality, and accessibility; and knowledge required to run the organisation smoothly - hence development you able to find out your required knowledge as a matter of fact and efficiently.

Below are some of the definitions:

It's an ongoing quest within an organization (including its furnish and buyer chain) to help recognize the location, ownership, value and use of knowledge artifacts, to learn the roles and expertise of people, to recognize constraints to the flow of knowledge, and to feature opportunities to leverage existing knowledge.

Knowledge mapping is an leading institution consisting of survey, audit, and synthesis. It aims to track the acquisition and loss of facts and knowledge. It explores personal and group competencies and proficiencies. It illustrates or "maps" how knowledge flows throughout an organization. Knowledge mapping helps an organization to appreciate how the loss of staff influences intellectual capital, to support with the option of teams, and to match technology to knowledge needs and processes.

- Denham Grey

Knowledge mapping is about development knowledge that is available within an organisation transparent, and is about providing the insights into its quality.

- Willem-Olaf Huijsen, Samuel J. Driessen, Jan W. M. Jacobs

Knowledge mapping is a process by which organisations can recognize and categorise knowledge assets within their organisation - people, processes, content, and technology. It allows an organisation to fully leverage the existing expertise resident in the organisation, as well as recognize barriers and constraints to fulfilling strategic goals and objectives. It is constructing a roadmap to find the facts needed to make the best use of resourses, independent of source or form.

-W. Vestal, Apqc, 2002

(American Productivity & ability Center)

Knowledge Map describes what knowledge is used in a process, and how it flows colse to the process. It is the basis for determining knowledge commonality, or areas where similar knowledge is used over many process. Fundamentally, a process knowledge map cntains facts about the organisation?s knowledge. It describes who has what knowledge (tacit), where the knowledge resides (infrastructure), and how the knowledge is transferred or disseminated (social).

-Ibm Global Services

How are the Knowledge Maps created?

Knowledge maps are created by transferring tacit and explicit knowledge into graphical formats that are easy to understand and justify by the end users, who may be managers, experts, ideas developers, or anybody.

Basic steps in creating K-maps:

Basic steps - creating K-maps for exact task

The outcomes of the entire process, and their contributions to the key organisational activities Logical sequences of all the activities needed to accomplish the goal Knowledge required for each activity gives the knowledge gap Human resource required to undertake each activity shows if recruitment is needed
What do we map?

The followings are the objects we map:

Explicit knowledge subject purpose location format ownership users passage right

expertise skill experience location accessibility taste address relationships/networks

the people with the internal processing knowledge

codified organisational process knowledge

What do the knowledge maps show?

Knowledge map shows the sources, flows, constraints, and sinks of knowledge within an organisation. It is a navigational aid to both explicit facts and tacit knowledge, showing the point and the relationships in the middle of knowledge shop and the dynamics. The following list will be more illustrative in this regard:

Available knowledge resources Knowledge clusters and communities Who uses what knowledge resources The paths of knowledge exchange The knowledge lifecycle What we know we don?t know (knowledge gap)

Activity: 1

>> Can you generate your personal knowledge map which shows the types and location of knowledge resources you use, the channels you use to passage knowledge?

Where does knowledge reside?

Knowledge can be found in

Correspondents, internal documents Library Archives (past project documents, proposals) Meetings Best practices Experience Corporate memory

Activity: 2

>> What are the other places where you can find knowledge?

What are the other things to be mapped?

Benefits of K-mapping

In many organisations there is a lack of transparency of organisation wide knowledge. significant knowledge is often not used because people do not know it exists, even if they know the knowledge exists, they may not know where. These issues lead to the knowledge mapping. Followings are some of the key reasons for doing the knowledge mapping:

to find key sources of knowledge creation to encourage reuse and forestall reinvention to find significant facts quickly to feature islands of expertise to furnish an account and appraisal of intellectual and intangible assets to improve decision development and qoute solving by providing applicable information to furnish insights into corporate knowledge

The map also serves as the continuously evolving organisational memory, capturing and integrating the key knowledge of an organisation. It enables employees studying through intuitive navigation and interrogation of the facts in the map, and through the creation of new knowledge through the discovery of new relationships. Naturally speaking, K-map gives employees not only -know what-, but also -know how-.

Key ideas of Knowledge Mapping

Because of their power, scope, and impact, the creation of organisational-level knowledge map requires senior management support as well as faithful planning Share your knowledge about identifying, finding, and tracking knowledge in all forms Recognise and find knowledge in a wide range of forms: tacit, explicit, formal, informal, codified, personalised, internal, external, and permanent Knowledge is found in processes, relationships, policies, people, documents, conversations, links and context, and even with partners It should be up-to-date and accurate

K-mapping - key questions

Knowledge map provides an appraisal of existing and required knowledge and facts in the following categories:

What knowledge is needed for work? Who needs what? Who has it? Where does it reside? Is the knowledge tacit or explicit? What issues does it address? How to make sure that the K-mapping will be used in an organisation?

Note:

K-maps should be as a matter of fact accessible to all in the organisation It should be easy to understand, modernize and evolve It should be updated regularly It should be an ongoing process since knowledge landscapes are continuously shifting and evolving

Offline Readings:

K-mapping tools K-mapping tool selection Creating knowledge maps by exploiting dependent relationships Creating knowledge buildings map? White pages Km jargon and glossary

Online Resource: http://www..voght.com/cgi-bin/pywiki?KnowledgeMapping

K-mapping Tools:

MindMapping Inspiration Ihmc (cmap.ihmc.us/) (need to have.Net Framework and JavaRunTime installed in your computer)

(Learn more about Km tool option at http://www.voght.com/cgi-bin/pywiki?KmToolSelection )
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Categorised K-mapping

Social Network Mapping:

This shows networks of knowledge and patterns of interaction among members, groups, organisations, and other group entities who knows who, who goes to whom for help and advice, where the facts enters and leaves the groups or organisation, which forums and communities of institution are operational and generating new knowledge.

Competency Mapping:

With this kind of mapping, one can generate a competency profile with skill, positions, and even vocation path of an individual. And, this can also be converted into the?organisational yellow pages? which enables employees to find needed expertise in people within the organisation.

Process-based Knowledge Mapping:

This shows knowledge and sources of knowledge for internal as well as external organisational processes and procedures. This includes tacit knowledge (knowledge in people such as know-how, and experience) and explicit knowledge (codified knowledge such as that in document).

Conceptual Knowledge Mapping:

Also sometimes called -taxonomy-, it is a method of hierarchically organising and classifying content. This involves in labelling pieces of knowledge and relationships in the middle of them. A plan can be defined as any unit of thought, any idea that forms in our mind [Gertner, 1978]. Often, nouns are used to refer to concepts [Roche, 2002]. Relations form a special class of concepts [Sowa, 1984]: they report connections in the middle of other concepts. One of the most leading relations in the middle of concepts is the hierarchical relation (subsumption), in which one plan (superconcept) is more normal than another plan (subconcept) like Natural resource management and Watershed Management. This mapping should be able to report similar kind of projects and workshops conducting/conducted by two distinct departments, development them more integrated.

Knowledge is power, broadly accessible, understandable, and shared knowledge is even more powerful!

I hope you will get new knowledge about General Power Of Attorney Form. Where you'll be able to offer use within your everyday life. And most significantly, your reaction is passed about General Power Of Attorney Form.

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